The Contribution to the Integration of Management Systems Oriented to the Sustainable and TQM
Author:Věra Pelantová and Eva Šlaichová
JEL:L23
DOI:
Keywords:integration of management systems; sustainable; social responsibility;
environment; safety; business performance; EFQM model.
Abstract:
Most organisations have established their management systems. Often these are concerning
quality management systems, work safety and the environment. Organisations are now
striving to integrate them, usually because of lowering of administration and improving
their performance. They address the difficulties and ignorance of the theory of management
systems. The development of these systems continues. Substantial surroundings are
changing dynamically. Organisations must react to survive. The article presents a pilot
study on new aspects of integration of management systems. It interconnects knowledge
about quality, environment, work safety and information, corporate social responsibility
and performance. Based on the results of the literature research, according to the analysis of
the state of management systems in the selected organisations and according to the
experience of authors, it sets out the basic features for an integrated management system
aimed at sustainability and social responsibility. Using these characters, the current status
of this area is detected in organisations. Then the article compares the current EFQM
requirements with these characters. With the help of TQM basics, recommendations and a
simplified sustainable EFQM model are presented. The methods used in the article are:
common mathematical statistics, observation, controlled interview, data analysis and
synthesis, brainstorming, the Triangular Table, the EFQM model and other quality tools.
The article is based on the as sumption that the convergence of management system
concepts will continue. The result is to set recommendations on management systems and
lay the foundations for a sustainable management system for the organisation.