The quality of the educational process at university department level – a community of practice view
Author:Mariana Nicolae and Elena Ecaterina Nicolae
JEL:I23, D73
DOI:
Keywords:quality assessment, good practices, communities of practice
Abstract:
The literature and evidence of the theory and practice of quality assessment in higher
education has been growing fast. Within the larger field of quality assessment, the terms
good practices and communities of practice have been largely used by administrators,
managers and practitioners with various intentions and conotations. The present article
explores the use of the concepts in the Romanian higher education with the view to
document the process of adopting or developing an internal assessment procedure in the
languages department of a non-philological university in Romania. The need for such an
endeavour and the associated challenges are explained through the external pressures to
increase the visibility of the department both at institutional and general public levels.